Webwhile your account is locked, you will be unable to access any ubisoft websites, games, or services.

The first one is using the dedicated account recovery option in the support section, that one makes you fill out a form without needing an.

Webi got it fixed.

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Webi've made it clear for what i needed but they still insisted the problem is bigger than it actually is, its completely baffling how it can take one company 40 minutes to help me.

Opening a support case is easy!

Email us your issue or chat with an expert.

Webif you have changed your phone number or lost access to it, you may need to contact ubisoft support for assistance in updating your account information.

Webneed help with your ubisoft games?

They just show up as locked ingame no matter what.

Hello, i am having the same issue with not being able to connect my phone number due to it 'not respecting ubisoft security standards'.

Here is a quick tip for anyone struggling to get a reply back from ubisoft support.

Webmany of you are aware that there's a bug going back two months now, making it impossible to use your ubisoft rewards;

I contacted ubisoft support on facebook.

If you’re not a resident of us.

They updated my email address for me and then i had to reset my internet connection and update my password again.

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We strongly recommend changing your password and.

Webhow to get support from ubisoft asap.

Sign in to open a support case

Visit the official help site for support, rewards, troubleshooting, and more.

Webthere're 2 ways to open tickets for this: